Privacy Policy.

We collect information you provide directly, including:

• Name, email address, phone number, and mailing address when you submit a contact or quote form
• Pool details, project preferences, and property information for estimates
• Communications when you contact us by email, phone, or through our website

We may also automatically collect certain information when you visit our site, such as IP address, browser type, device information, pages visited, analytics and advertising identifiers from cookies, and how you arrived at our site (for example, a referring search engine, ad, or link).

We use the information we collect to:

• Respond to your inquiries and provide pool service estimates
• Schedule consultations and on-site visits
• Send service-related communications and project updates
• Improve our website and services
• Comply with legal obligations

When you provide your phone number and check the SMS consent box on our contact or quote forms, you agree to receive text messages from Sol Pacific Pool Plastering. Message types may include appointment and consultation reminders, project and service updates, quote follow-ups, and occasional marketing or promotional communications.

• Message frequency varies based on your interaction with us.
• Message and data rates may apply per your mobile carrier plan.
• Reply STOP at any time to opt out of text messages. Reply HELP for assistance, or contact us at (619) 499-5773.
• Consent to receive text messages is not a condition of purchase.
• Carriers are not liable for delayed or undelivered messages.

Your mobile opt-in and consent are never shared. We do not sell, rent, or share your mobile phone number or SMS opt-in consent information with any third parties or affiliates for their own marketing or promotional purposes. Text-messaging originator opt-in data and consent are excluded from all other information-sharing described in this policy.

Our website uses cookies and similar technologies to run essential functions, analyze site traffic, measure marketing performance, and support advertising. This includes Google Analytics and Google Tag Manager, and a first-party script that records how you arrived at our site (for example, the search engine, ad, or referring link) so we can understand which marketing drives inquiries.

We use Google Consent Mode. Visitors in the EEA, the United Kingdom, and Switzerland have advertising and analytics storage set to denied by default until consent is provided. Visitors elsewhere, including California, can opt out at any time using the controls below.

You can control cookies through your browser settings, opt out of advertising cookies through our Do Not Sell or Share My Personal Information page, and use a Global Privacy Control (GPC) signal, which we honor automatically. Disabling some cookies may affect certain website features.

We do not sell your personal information for money. We share information with trusted service providers who help us operate our business, such as our CRM platform (HighLevel) and analytics and tag-management providers (Google Analytics and Google Tag Manager), and who are obligated to protect your data. We may also disclose information when required by law or to protect our rights and safety.

Some of the advertising and analytics cookies described above may be considered a "sale" or "share" of personal information for cross-context behavioral advertising under California law. You can opt out at any time through our Do Not Sell or Share My Personal Information page or by enabling Global Privacy Control. See the California Privacy Rights section below.

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and protect your account credentials.

If you are a California resident, the CCPA (as amended by the CPRA) gives you the right to:

• Know and access the personal information we have collected about you
• Request correction of inaccurate personal information
• Request deletion of your personal information
• Opt out of the sale or sharing of your personal information for cross-context behavioral advertising
• Not be discriminated against for exercising your privacy rights

To opt out of the sale or sharing of your personal information, use our Do Not Sell or Share My Personal Information page. We also recognize the Global Privacy Control (GPC) browser signal as a valid opt-out request and apply it automatically.

To exercise any other right, email info@solpacificpools.com or call (619) 499-5773. We will verify your request and respond within the timeframe required by law.

If you have questions about this Privacy Policy or wish to exercise your privacy rights (such as access, correction, or deletion of your data), please contact us:

Sol Pacific Pool Plastering
Email: info@solpacificpools.com
Address: 983 Vernon Way, El Cajon, CA 92020